1xok terms of service Bangladesh

These 1xok terms of service Bangladesh form a binding user agreement between you and us for access to our online casino and sports betting services. By using our site, creating an account, or placing any bet, you confirm you understand and accept these terms, including our rules on KYC, payments in ৳ BDT, bonus terms, and AML safeguards. If you do not agree, you must stop using the platform immediately. For additional information, please review Privacy Policy and Disclaimer before you continue, and use Login only if you are eligible and ready to comply.

1. Acceptance Of Terms

By accessing or using any part of our services, you agree to be bound by these terms and conditions, any rules displayed within the product, and any notices we provide to you within your account area. These terms apply to all users, including visitors, registered account holders, and anyone who deposits, withdraws, or participates in any promotion. If you accept these terms on behalf of another person or entity, you represent that you have authority to do so. If any part of these terms is unlawful or unenforceable, the remaining parts continue in effect.

2. Eligibility And Capacity

You may use our services only if you are at least 18+ and have full legal capacity to enter into a binding contract. Our services are intended for players in Bangladesh, and you must ensure that your access and participation are lawful for you under applicable rules in Bangladesh, including any restrictions that may apply to your circumstances. You must not use the platform if you are self-excluded, subject to a court order restricting gambling, or acting on behalf of someone else. You are responsible for ensuring your activity complies with any local requirements that apply to you.

3. Self-Exclusion And Limits

We support responsible gambling tools to help you control your play. You may request self-exclusion or account restrictions at any time, and we may require identity verification before applying certain changes to protect your account. Self-exclusion means you will not be able to access betting or casino features for the period selected, and we may also limit marketing communications during that time. You agree not to attempt to bypass any restriction by creating another account, using a different identity, or using someone else account. If we detect bypass attempts, we may suspend accounts and void related benefits.

4. Account Registration Rules

To use paid features, you must register an account and provide complete, truthful, and current information. You must register in your own name and must not register on behalf of another person. We may restrict, refuse, or cancel registrations that do not meet our requirements or that appear to be inaccurate, incomplete, or duplicated. You may hold only one account unless we explicitly approve otherwise in writing. We may require you to choose a unique username and set secure credentials. You are responsible for all activity on your account, whether authorized by you or not.

5. Account Security Obligations

You must keep your password, device access, and any verification codes confidential and secure. Do not share your credentials with anyone, do not allow others to bet using your account, and do not use public or shared devices unless you can ensure secure logout. If you suspect unauthorized access, you must notify us promptly and change your password immediately. We may suspend your account while investigating suspected compromise to protect you and the platform. You accept that we may treat actions taken through your login as authorized until we have reasonable notice of misuse.

6. Identity Verification (KYC)

We apply KYC procedures to confirm your identity, age, and payment ownership, and to meet AML obligations. You agree to provide requested documents and information promptly, including proof of identity, proof of address in Bangladesh where applicable, and proof that your payment method belongs to you. We may request additional verification at registration, before withdrawals, when deposit or withdrawal patterns change, or when risk signals appear. If you fail to provide satisfactory KYC, we may restrict deposits, block withdrawals, suspend the account, or close it in line with these terms.

7. Deposits, Withdrawals, And Currency

All balances, deposits, withdrawals, and wagering on this platform are handled in ৳ BDT unless we state otherwise within the cashier. Players in Bangladesh typically prefer local bank transfer and mobile financial services, and we may offer one or more such options within the cashier depending on availability and compliance checks. You must deposit only from a payment method registered in your own name, and we may return withdrawals to the same source where possible. We may set minimum and maximum transaction limits, apply processing times, and perform security checks before completing a payout.

8. Payment Integrity And Chargebacks

You agree that all funds used on the platform are your own and are not derived from unlawful activity. You must not attempt chargebacks, reversals, or payment disputes as a method to avoid legitimate losses or to obtain funds you are not entitled to. If a chargeback or reversal occurs, we may suspend the account, cancel pending withdrawals, and recover costs and losses associated with the dispute. We may also require additional KYC and AML checks before restoring access. Any attempt to use third-party payment methods may result in account closure and forfeiture of related benefits.

9. Bonuses And Promotions Rules

Promotions are optional and subject to bonus terms displayed at the time you opt in. You agree to comply with wagering requirements, time limits, game or market restrictions, and any verification conditions tied to a promotion. Unless stated otherwise, promotions are limited to one per person, one per household, one per device, and one per payment method, and we may treat related accounts as a single group when enforcing these rules. We may withhold, cancel, or reclaim promotional value if we reasonably believe the offer was abused or claimed in error.

10. Fair Use And Gameplay Integrity

You agree to use our services for genuine entertainment and not to exploit any weakness, error, or unintended behavior in the platform. If we identify a malfunction, pricing error, settlement error, or display issue, we may correct it and adjust affected bets or transactions to reflect the intended outcome under the applicable rules. You must notify us promptly if you become aware of any bug or irregularity and must not share exploit details with others. We may suspend accounts while investigating integrity concerns and may reverse benefits gained through misuse.

11. Responsible Gambling Commitment

Gambling is a form of entertainment and can cause harm if not managed responsibly. You agree to play within your means, set personal limits, and seek help if gambling stops being fun. We may offer tools such as deposit limits, session limits, cooling-off periods, and self-exclusion, and we may intervene if we detect patterns that suggest risk. You must not gamble with borrowed funds or money needed for essentials. If you are under 18+, you must not use the service, and you should ensure minors cannot access your device or account.

12. Prohibited Activities And Abuse

You must not engage in any activity that undermines platform integrity or violates these terms, including fraud, multi-accounting, identity misrepresentation, or manipulation of promotions. Collusion, coordinated betting intended to secure unfair advantage, and any attempt to influence outcomes are prohibited. You must not use automated tools, bots, scripts, or software to interact with the platform, and you must not attempt to interfere with normal operations or security. If we reasonably suspect prohibited conduct, we may suspend the account, void bets, withhold withdrawals pending investigation, and report matters where required.

13. AML And Source Of Funds

We maintain AML controls designed to detect and prevent money laundering, terrorist financing, and other prohibited financial activity. You agree to provide information about the source of funds and source of wealth when requested, and you acknowledge we may monitor transactions, apply risk scoring, and file reports or disclosures where legally required. We may delay or refuse a withdrawal if we reasonably believe the transaction is connected to unlawful activity, if KYC is incomplete, or if the payment method ownership is unclear. We may impose withdrawal routing rules to return funds to the original deposit source when possible.

14. Intellectual Property Rights

All content on the platform, including software, design, text, graphics, logos, and interfaces, is owned by us or licensed to us and is protected by applicable intellectual property laws. You receive a limited, revocable, non-exclusive right to access and use the services for personal, non-commercial purposes, subject to these terms. You must not copy, modify, distribute, reverse engineer, or create derivative works from any part of the platform, except where such restriction is prohibited by law. Unauthorized use may result in termination and legal action.

15. Service Availability And Changes

We aim to provide reliable access, but we do not guarantee uninterrupted or error-free service. Maintenance, upgrades, network issues, or events beyond our control may cause delays, outages, or data loss. We may modify, suspend, or discontinue any part of the services, including specific features, markets, or payment options, to maintain security, comply with legal obligations, or improve operations. Where practical, we will provide notice through the platform. You are responsible for backing up any information you need, and you accept that some features may vary by device or connectivity.

16. Limitation Of Liability

To the maximum extent permitted by applicable law, we are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or loss of business, arising from your use of or inability to use the services. We are not responsible for losses caused by unauthorized account access where you failed to protect your credentials, by device compromise, or by third-party network failures. Our liability, if any, is limited to the amount of net funds in your account that are directly attributable to a proven error by us, subject to mandatory legal rights.

17. Indemnity By You

You agree to indemnify and hold us harmless from claims, losses, liabilities, damages, costs, and expenses, including reasonable legal fees, arising out of your breach of these terms, your misuse of the services, your violation of any law applicable to you in Bangladesh, or your infringement of any third-party rights. This includes claims relating to unauthorized use of your account, disputes you initiate with payment providers due to your own actions, and any attempt to use the platform for prohibited activity. Your indemnity obligations survive suspension or termination of your account.

18. Suspension And Termination

We may suspend, restrict, or terminate your access immediately if we reasonably believe you have breached these terms, failed KYC checks, engaged in AML risk activity, attempted fraud, or created multiple accounts. You may request closure of your account at any time, subject to verification and settlement of outstanding obligations. Upon termination, we may void bonuses and promotional benefits, settle open bets according to the applicable rules, and process remaining eligible balances after required checks. We may retain records as required for compliance, dispute resolution, and security purposes.

19. Governing Law And Disputes

These terms are governed by the laws applicable in Bangladesh, and you agree that disputes will be handled according to those laws. Bangladesh does not have a single dedicated local gambling regulator for offshore online casino and sports betting services, so compliance expectations may arise from general laws, telecom and payment rules, and other applicable regulations. You agree to contact us first to try to resolve any complaint in good faith, providing account details and evidence. If a dispute cannot be resolved, you may pursue available legal remedies in the appropriate forum with jurisdiction.

20. Changes To These Terms

We may update these terms from time to time to reflect changes in services, security practices, legal requirements, or operational needs. Updated terms will be posted on the platform and will take effect from the stated effective time. If changes are material, we may provide additional notice through your account area or other reasonable means. Continued use of the services after changes take effect constitutes your acceptance of the updated terms. If you do not agree to the updated terms, you must stop using the services and request account closure, subject to verification and settlement.

21. Contact And Notices

If you need help understanding these terms, want to raise a complaint, or need to submit a responsible gambling or self-exclusion request, contact our support through the channels provided on the site. For security and compliance, we may communicate with you through your registered email, in-account messages, or other contact details you provide, and you agree to keep those details accurate and accessible. When contacting us, include your username, the relevant transaction references, and a clear description of the issue. For product navigation, you can also use Home to locate support entry points.